GENERAL DISCLAIMER
Fetch Graphics, LLC will not be responsible for the costs of reproducing or replacing graphics due to layout, color, and/or other changes or revisions not noted prior to production. You acknowledge that you have read the previous Wrap Guidelines and 3M Warranty information. Upon acceptance, without further notice to the Customer, this order becomes a valid contract governed by the State of Wisconsin.
ASSET OWNERSHIP
Sketches, proofs, artwork and proposals are all property of Fetch Grahpics, LLC unless otherwise agreed upon between Fetch Graphics, LLC and you, the customer.
ESTIMATES
Note all estimates are valid for 30 days from creation. Any estimates exceeding this time period must be updated to reflect current material and shipping cost. You may submit update request referencing your existing estimate number to: order_support@rssp.odoo.com
FINANCIAL TERMS
Full Payment is required prior to production unless you have pre-established terms with Fetch Graphics, LLC. All major credit cards are accepted. A finance fee of 1.5% will be applied to all outstanding balances greater than 30 days. You may submit payment utilizing our secure site: www.fetchgraphics.com/product/payment/ or via phone at: 888.933.8249. In the event collection action becomes necessary, you, the customer agrees to pay all collection expenses, attorney’s fees and court costs. Sales tax is added to the sale price according to applicable laws of locale where the product is shipped to or where the services are provided. You, the customer shall provide a tax exemption certificate if exempt from sales tax to eliminate sales tax from your final invoice.
ARTWORK AND PROOF APPROVAL
You, the customer, agree to send photos of your vehicle PRIOR to design of your graphics to ensure template accuracy. Failure to do so may result in added costs to both additional and/or replacement printing, as well as added installation costs and installer travel costs. Any artwork supplied for use must be high resolution or vector format. Additional design fees of $95 per hour will be billed accordingly for any additional rendering of files that are supplied and do not meet art requirements.
You the customer agrees to approve all artwork either in writing or by utilizing our online proofing system prior to production. Your approval constitutes acceptance of responsibility for all errors, omissions and legal and ethical compliance in the graphics proof document(s). Fetch Graphics, LLC will not accept liability for errors overlooked at the approved proofing stage. Additional change requests exceeding proof revision limit or manufacturing will require additional charges. Any change orders after proof approval may require additional charges in labor and cost of material.
You, the customer, agree that sizing and positioning of graphics and elements are for proofing process only. Note: these items may need to be adjusted in the field as needed by installer. PMS colors can only be approximated using digital production methods. Color match to a supplied file, custom swatch of PMS will be billed at the rate of $95 per hour.
SHIPPING
Please note that shipping is noted on estimation. Note that additional charges may apply based on fuel surcharges and delivery restrictions set forth by delivery service. Customers located outside of the continental 48 US States will be responsible for all duty charges and taxes associated with shipment of product. These charges will be added to the final invoice or billed separately if needed.
INSTALLATION DISCLAIMER
INSTALLATION DISCLAIMER Fetch Graphics, LLC does not warranty, accept responsibility or any liability for graphic failure resulting from improper installation method, when graphics are installed by an application company that is not contracted directly by Fetch Graphics, LLC. You, the customer agrees to hold Fetch Graphics, LLC harmless for any damages resulting from vinyl wrap installations performed by someone other than Fetch Graphics, LLC or it’s contractors.
You, the customer acknowledges that you, have now been informed that the removal off vinyl wraps will occasionally cause the flaking or damage of paint on older, rusted, damaged, repainted (non-factory) or fiberglass vehicles.
Any referral or recommendation of an application company offered by any Fetch Graphics, LLC representative does not constitute any responsibility or liability on the part of Fetch Graphics, LLC, for failure of graphics resulting from improper installation methods.
You, the customer, agree to thoroughly wash, dry and not was all vehicles the day prior to installation. If it is necessary for Fetch Graphics’ contracted installer to wash or prep any vehicle prior to installation, additional charges may apply.
If a contracted Fetch Graphics’ installer is coming to your, the customer’s location, you, the customer agrees to provide a clean space of sufficient size that is temperature controlled, heated and air conditioned with adequate lighting. You, the customer agrees to pay cancellation charge of $150 USD plus actual travel expenses if you do not present your vehicle(s) for installation at the scheduled location on the scheduled date and time. Any cancellations must be made 48 hours prior to scheduled date and time to avoid cancellation charges. Vehicle wraps are intended to be viewed from a distance of 6’ or more. Wraps viewed from a lesser distance may have minor imperfections. Small imperfections such as bubbles, cuts and tears of less than 1” are normal and may occur over the life of the wrap. Seams and overlaps are a natural occurrence with vehicle wraps. However, Fetch Graphics, LLC, will try to eliminate them much as possible. Anything beyond these instances needs to be brought to the attention of Fetch Graphics, LLC.
If you have any questions or comments, please feel free to contact us at any time.
888.933.8249 |order_support@rssp.odoo.com